Privacy Policy

Last Updated: January 2024

Introduction

Royal-juniper ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website royal-juniper.com and use our travel planning services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out enquiry forms on our website
• Subscribe to our communications
• Request travel planning services
• Contact us via email

The personal information we may collect includes:

• Name
• Email address
• Travel preferences and requirements
• Any other information you choose to provide

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the travel planning services you request
• To respond to your enquiries and communicate with you
• To improve our website and services
• To send you information about our services, with your consent
• To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information in the following limited circumstances:

• With service providers who assist in our operations, bound by confidentiality agreements
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. When information is no longer needed, we will securely delete or anonymise it.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

royal-juniper
47 Georgian Square
Bath, BA1 2QH
United Kingdom
Email: [email protected]